Our spices are sourced directly from Madagascar and selected for freshness, bold aroma, and rich flavor. We focus on premium ingredients that help home cooks and food lovers get more out of every dish.

Store your spices in a cool, dry place away from direct sunlight and heat. Keep jars tightly sealed to preserve freshness and bold flavor. Properly stored spices can last 1–3 years, though they're best used within the first year.

Due to the nature of our products, all sales are final. We do not accept returns or exchanges. If your order arrives damaged, defective, or incorrect, please see the question below — we will make it right.

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and photos of the issue. We will review it and work with you on a replacement or store credit where appropriate.

Orders are typically processed within 1–3 business days. Shipping times vary based on your location and the method selected at checkout. You will receive a confirmation email with tracking details once your order ships.

Yes. If you are interested in carrying Mad Spice products in your store or restaurant, visit our Wholesale page or contact us directly to learn more about pricing and minimum order requirements.

If your order has not yet been processed or shipped, contact us as soon as possible and we will do our best to accommodate the change. Once an order has been fulfilled or shipped, we are unable to make modifications.

You can reach us through our Contact page or via email. We also respond to questions on Instagram. We aim to reply within one business day.